Pulse SUP – Frequently Asked Questions

General SUP & Product FAQs

1) What is a SUP board?
A SUP (Stand-Up Paddleboard) is a large, buoyant board designed for standing and paddling with a long paddle. Compared to surfboards, SUPs are wider, more stable, and versatile—great for lakes, rivers, and oceans.
2) What is the difference between a SUP and a paddleboard?
People say “paddleboard” broadly, but stand-up paddleboards (SUPs) are specifically made for standing and paddling. They’re typically wider, longer (9–12 ft), and more buoyant than prone paddleboards (used lying down and paddling with arms). Explore our SUP board collection.
3) What types of SUP boards does Pulse SUP offer?
Pulse SUP builds boards for different styles and water conditions:
  • Traditional Boards – Rigid EPS core, real bamboo veneer; excellent glide for flatwater and small surf.
  • Weekender Boards – Versatile, all-around fun for casual paddling and adventure days.
  • Displacement Boards – Sleek, efficient shape for speed, distance, and fitness paddling.
  • Inflatable Boards – Travel-friendly, durable, easy to store and transport.
  • RecTech Boards – Stable and adaptable; a great “one board for everything.”
4) Which SUP board is best for beginners?
RecTech or Weekender models are ideal—both are wider for stability while you learn. Inflatables are also beginner-friendly thanks to portability and durability.
5) Do Pulse SUP boards come with accessories?
Yes—most kits include the essentials: Unbox and hit the water the same day.
6) What size SUP board do I need?
Consider weight, skill level, and activity:
  • 9–10 ft – More maneuverable; great for smaller paddlers or surf.
  • 10–11 ft – All-around choice for most riders.
  • 11–12+ ft – Better glide/speed for touring and fitness.
Compare sizes with our Board Guide.
7) How durable are Pulse SUP boards?
Rigid boards use a lightweight EPS foam core, epoxy resin, and real bamboo veneer for durability and buoyancy. Inflatables use multi-layer drop-stitch PVC for rugged, long-lasting performance. See our construction details.
8) Where can I use a SUP in Canada?
SUPs are popular across Canada: lakes (Muskoka, Georgian Bay, Okanagan), rivers (Ottawa, Rideau, Fraser), and coasts (Vancouver Island to Atlantic harbours). See our blog for top Canadian paddle spots.
9) How do I store and transport a SUP board?
Traditional boards: use a board bag to protect from dings and UV. Inflatables: deflate, roll, and pack into the included backpack for easy transport and storage.
10) Why choose Pulse SUP?
Canadian-designed boards, quality materials, options for every paddler, kits with accessories, and proven performance on lakes, rivers, and oceans. Shop our full SUP collection.

Local & Buying FAQs (Canada)

11) Where can I buy Pulse SUP boards in Canada?
Shop online or via authorized dealers across Canada—especially in Ontario, BC, Alberta, and Atlantic Canada.
12) Do you offer warranties on SUP boards?
Yes—every Pulse SUP board includes a manufacturer’s warranty covering defects in materials or workmanship.
13) Does Pulse SUP offer replacements in SUP accessories like paddles, bags, and leashes?
Yes. Pulse SUP offers replacement accessories including paddles, leashes, fins, and board bags. Accessories can be purchased individually or as part of a complete SUP kit.
14) How do I choose the right SUP if I order online?
Use our Board Comparison Guide and product pages for sizing. Still unsure? Contact our team for tailored recommendations.